Bought Haier AC at Target. Got it home, missing the Top Channel plastic strip that is supposed to be screwed to the AC to keep it from falling out the window. Called Haier to get them to send the missing part. Gave her the model #, Serial # and our address and phone #. She asked if I had receipt, I said I had it, but it was in our truck and my fiance' has the truck with him at work. She said I had to call back when I had the receipt in hand. I said, "what difference does it make if I have the receipt in hand or not?"... read full review »