People removing mold from my basement accidentally cut a water line in one of the walls. They had to shut off the water to the house. This was about 2:00pm. I called Mr. Rooter at around 2:00pm. I told them the water to my entire house was turned off, which they wrote down on the work order. They told me someone would be here by 3:30pm. 3:30pm came and went, and no Mr. Rooter. At 3:50pm I called Mr. Rooter. The girl who answered my call was very perky and told me that an emergency with one of their Commercial Customers outside of Mankato had... read full review »