I have used Sprint for years as my wireless carrier. I was very happy w/ them up to about years ago. First my boyfriends Sprint phone broke and he had insurance on it. neither Sprint nor Best Buy, were he got it, would fix it, yet they kept charging him for a phone he could use. Now they are saying he owes hundreds of dollars on a phone not used because it was broken on a plan he never was able to use. My mom was talking to a Sprint rep about her cell phone one day and he kept asking for her hole ss#. She refused to give it to him and he... read full review »