They are promising a HD Service that is not even close to what they advertise! They are advertizing one thing and delivering another. After losing service again I call to cancel my subscription and are told it will cost me $380. By the way, if you call for technical help call me. I can tell you to press the red reset on your receiver and wait five to ten minutes for your receiver to reset. Or, if you like, unplug the power supply for 15 seconds and wait for 5 to ten minutes for the satellite to "find" the signal! read full review »