My 1.5 year old Kenmore elite washer started pouring water out the front. I set up a service call with Sears. When they didn't show, I called them. Guy told me they weren't late yet (1:56pm on a 10-2 window). Then checked status and came back to tell me there was another customer ahead of me still and they'd "get to me". When I declined, and asked to reschedule, he actually told me I'd have to call another number to do that. When my head exploded, he scheduled me for the next day (today) - and committed that I... read full review »