I worked for PHR for a substantial amount of time. I regret every day that I did, and every sale that I made. The ENTIRE pitch is a lie. The warranty is complete BS. There is no relationship with Costco. They retrofit their windows. They don't cover condensation. They DO subcontract all the work. Their prices are WAY higher than anybody else. I'm sorry if you already have a contract signed with them. If it has been within three days then cancel it. Even if it is after three days, still cancel. The headache will be far worse then... read full review »