They tell you that things have been shipped and have not. They even tell the USPS that your item has been shipped and it has not been. They will not answer messages or emails. They do this in hopes that the item will finally come into stock without the good grace of marking "out of stock" on their site or emailing the customer of the fact. They refuse to contact the clients on complaints. They also have a habit of bumping themselves up on complaint sites by writing their own reviews on themselves. read full review »