Here is my case. I bought this printer nearly 6 months ago. Printer had many serious issues from the beginning; would not wake-up from sleep mode PC and Printer would not communicate Cant scan from printer to PC Some color prints are distorted and pixelated After months of talks with the tech support and a case manager/s, who could not solve issues which left me with partly working high-end printer, I asked for a full refund or exchange with a different model. Case Manager's reply: Cant do it, use it as is. I... read full review »