Yea, same thing happened to me. ATT changed my long distance plan to a more expensive one without my consent when I m0ved to another place. I ended up paying more than I should have and ended up with a $90 credit after contacting them about this matter. They also had the nerve to add late fees because of them not applying the credit to my account which would have made it current. When I told them I want the money put back into my banking account, they said they couldn't do it! They can only put the money toward future payments on my Bill!... read full review »