Carpet Giant Carpet One requited full payment up front and then did not show up for the installation. They refused to re-schedule at a new time that was convenient for the homeowner and refused credit. The owner, Barry Sutton, refuses contact with consumers and relies on a customer service (or lack therof) person named Dean Johnson to tell the consumer that you have no options but to just accept their terms. Horrible company and would strongly recommend re-thinking your options when you have so many other great options to buy from. read full review »