I've been on the fence about my Palm Pre recently. Today Sprint pushed me off hard and I fell onto a huge pile of fresh dung. You see the Pre doesn't work very as a phone and Sprint's Customer Service has NOT IMPROVED and may be worse than ever. 1) Pre's weak reciever gets no one dot to 1/2 a bar were my Katana worked fine and then the Pre drops the call...as if expecting it... a green bar pops up that lets you redial - DUH the phone doesn't work remember? it just drops again! ...over and over at both my office... read full review »