I wrote to SONY the following letter (below)on May 21, 2010; SONY called me by phone to acknowledge receipt of my letter but that it was out of their hands; and their sub-contractor, ServiceNet, was in charge here. I got nowhere calling the ServiceNet number (1-866-374-0134); and SONY was unable to provide me with a mailing address for ServiceNet. Dear SONY, Before I launch the story of my service contract experience to a wider audience, I need one point of clarification. On April 27, 2010 the LCD on my SONY VGN-TT190 laptop... read full review »