I have been a Dell customer for several years and didn't have an issue until I purchased my laptop 3 months ago.My hard drive failed 2 months after purchasing the Dell Inspiron 1564 notebook.Called the customer service line and they sent me a new hard drive and told me to install it.I installed it exactly as the instructions shown and powered on and my laptop had a stretched out screen, looked like it was booted in safe mode but wasn't.Called dell and they performed troubleshooting on two seperate occasions and was unable to correct... read full review »