I had service scheduled yesterday for our water heater, between 8am - 12pm. I never heard from anyone, and when I called at 11:45, I was told that they canceled us because they were overbooked. I was very upset that no one called us, although I'm told they left us a voicemail, which did not happen. I had the phone with me all day. It never rang and there was never a missed call, yet they insist I'm somehow mistaken. They will not do more than "note our account" about this issue. After canceling on us without notifying... read full review »