My American Express card had an unfamiliar billing from EMUSIC.COM in the amount of $24.99, dated 1/01/09. I called their telephone number and after being questioned as to my credit card and email address information, I was advised that since the charge was initiated in my household, they would not issue a credit-card refund. After I threatened the representative that I would report their company to Consumer Governmental Enforcement Agencies and also asked to speak to a supervisor, the representative relented and said she would issue a refund... read full review »