"Consumer Reviews on Companies, Products and Services"

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dell customer service
sofncurvy July 8, 2010
On July 1, 2010. I ordered a power button for my Insprion 531. The CSR, Manish Bajaj, told me I would receive it on July 8, 2010. It is now July 8th-No part-no notification. When I go to my account online, there isn't even an order in the "My Orders" tab. I checked my email- no messages. I chatted with a rep on the phone in the parts department, and he said that there was a problem with my DPA (preferred account) and that he would re-order the part.**NOTE-- As soon as I read that line, my messenger alerts me that I have an... read full review »
Filled under: Electronics Location: United States

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