Southwest was running a promotion called "Faster A-list" for their rapid rewards members for "A-list" seating (priority boarding) in half the number of flights (16 instead of 32). I signed up for this promotion, and it was shown when I logged into my rapid rewards account. I bought 5 flights under this promotion over the course of several weeks, and then suddenly the promotion disappeared off my account! Computer glitch, right? Call customer service and get it taken care of, right? Wrong. So I call Southwest customer... read full review »