My contract with this home warranty company expired on Oct 2nd. I usually get a reminder in the mail or a phone call to renew this contract but this year I got the letter with a date of Oct 14th. When I called the company to place a claim, they told me that my policy was expired and I had to wait for 30days before I could place a claim. Besides that, my current policy plan that I have was discontinued which they didnt let me know till I called them. I explained to them that this was not good customer service on their part to not to let... read full review »