Car that I picked up at the airport from No. 1 Gold area was not cleaned, not prepped. Nobody working outside, only option was to stand in a long line. Drove to the exit gate and discovered that they also hadn't put a contract in the car, which they're supposed to do for gold members (we pay a yearly fee for this convenience). Had to wait a long time at exit gate to get the contract. On returning the car, again nobody working there, long line of customers. Had to abandon the car in their returns paddock just to catch my... read full review »