USER REVIEWS (Mitch)
Charter One Bank
I had a checking account with Charter One Bank. I accidentally overdrew my account $16.85. Charter One proceeded to charge me $214.83 for NSF and late fees. I tried repeatedly to talk to two different branch managers, three phone reps, two supervisor phone reps, and one supervisors supervisor phone rep. I also tried to call Charter Ones collections department, and I talked to three phone reps, and one supervisor. None of these people were willing to rebate any of my fees or work with me at all. At one time, a $39 fee was rebated by them, only... read full review »
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