My uncle secured a HELOC for $50k from Chase in 2008 to buy a wheelchair-accessible van for my aunt, who died in Oct, 2009. My uncle died 10 days later. I was named executrix. The attorney for my uncle’s estate sent Chase the death certif. and my letter of authority in November, 2009. The branch also sent these documents to Chase Home Finance and I sent them several times. However, Chase refused to speak to me about the HELOC! I called and emailed several times and they said they had no proof I was the executrix! In early May, I... read full review »