I had been with charter one bank for a very long time however the customer service is horrible and recently my experience with this bank is just beyond words. I had been banking had a checking and savings and I forgot to transfer money from my savings to checking and i was charged so many fees. I was unable to login thru the online system because it was down and having to work till late getting home and beyond tired, so it took me a while to get online to check out what was going on, so i get online and every transaction every day i was given... read full review »