I still have a landline with AT&T and, in the course of checking with them for new plan information to reduce my monthly bills, I have been informed that the COMPLETE CHOICE Plan I currently have was reduced in price by $9.00 per month "several years ago". My bill hasn't reflected the price decrease and AT&T "Customer Service" informs me that I would have to request a change of service to receive the discount. How is maintaining the same service a change of service? They can't explain that, however, they... read full review »