I canceled my order only hours after the sales person left my home. I was told I would hear from someone in 1-3 business days to handle the credit. Although I would expect any reputable business to issue an immediate credit, I said I would wait. Unfortunately, no one contacted me and they still processed my deposit fee. This business practice is exactly what I was concerned about and why I canceled. I read about other horror stories online and was shocked ET somehow managed an A+ with the BBB. It showed they had no complaints, which I... read full review »