My computer had a virus I brought it in and was told that a quote would be given to me in a few days. Two weeks passed and there was no word. I called them to find out what the status of my computer was and I was told they lost my paperwork and that was why they could not call me. In either case they told me that the Virus could not be repaired without erasing the computer. I then asked how much it would cost and they would not give me an estimate only a range of up to $300.00 of which I said was excessive in either case we were able to agree... read full review »