My 3 1/2 year HP Notebook computer stopped working and the warranty had expried 6 months before. After talking with Hewlett Packards technical support on the phone, I agreed to pay $300 for them to repair the computer, which they said would be a complete refurbish of the computers hardware. When I received the computer back, all they had done was replace the harddrive, which I could have done myself for about $70. I have contacted Enid, my case worker and even wrote a letter to Mr. Mark Hurd, the president of HP but have gotten no response from anyone at HP. My case number is 6300589744. read full review »