I didn't receive a bill (online OR through the mail) for 6 months because they didn't think anyone was living at my new house. I CALLED THEM to ask why, now I have a $421 bill from the past 6 months! Customer service there is TERRIBLE! I've called numerous times to get everything situated and they're making all sorts of mistakes calling them "glitches in the system"- but if something isn't paid on my end, that excuse wouldn't work for me! Now I can't pay anything online, so I have to call every time I... read full review »