I too had a very difficult time with customer service. Based in India. Representatives names were., "Jack", "Ryan"...yeah right. I was told there were problems with computer systems by 3 different people and to call back in 24 hr. I was persistant with calling, the more I read about the fraudulent activity of the company. I tried a 4th call tonight and got though by pressing #2 option. Got me right to a rep. I was upfront with him, firm but remained kind in my tone. After several attempts to keep me using product, he got the... read full review »