"Consumer Reviews on Companies, Products and Services"

Pure Acai Berry

5 stars
(0)
4 stars
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3 stars
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2 stars
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1 stars
(148)
Category: Lifestyle

Contact Information
P>O> Box 971090, Orem, Utah, United States

PureAcaiBerries.com

Pure Acai Berry Reviews

Thomas July 11, 2009
Unauthorized charges
My wife ordered online the Pure Acai Berry and Bromalite online which said free for 1 month only pay for the $4.99 and $4.95 shipping. I called the same night see order this to cancel any future orders and was told that was done. My wife's account has now been charged $78.81 for Acai Berry and (2) charges of $69.95 for Bromalite and a $29.95 for some club called Life Style and fitness. When my wife got her bank statement and showed the charges I immediately called the phone numbers shown and questioned them. After about 30 minutes I finally talked with a supervisor who stated they would credit my account for the (2) $69.95 within 3 days and then I had to call another customer service number and after about 30 minutes with that person she finally stated the $78.81 would be credited back to my wife's account within 3 days. I then had to call another customer service number regarding the Life Style and Fitness charge for $29.95 and after waiting for them to answer was then told due to the high volume of calls they would have to have someone call me back. The person would not give any other information and did not guarantee when they would call back.
This appears to be a way to scam people out of money and if I had not looked at the account when I did it is hard to tell how much more money they may have taken before it was stopped. I will contact my bank regarding any future charges of refusal from these people.
Jeanette Larson June 15, 2009
Can't cancel
I called to cancell
as the product is too expensive, $83.80. I was told the system was down and they would take care of everything when it came back on and took my information. A month later I'm still charged for this amount and again I called and now they said it would be taken care of again. I can't seem to get this canceled. It's very difficult to understand the person on the other line as they can't speak English very well.
charlene a kubasek June 11, 2009
charging for product
this product was cancelled in march 2009. your are billing my credit card every month for 83.80 for a product im not reciving i except to see a credit of $246.40 on my visa this matter has caused me much stress I am also fileing a report with the BETTER BUSINESS Bureau i think your company is a scam
Linda Stewart June 8, 2009
Charged for product returns
I ORDERED THEIR TRIAL IN JANUARY AND WAS NOT HAPPY SO I CANCELLED THE PRODUCT. I HAVE STILL BEEN RECEIVING THE PRODUCT EACH MONTH AND MY CREDIT CARD HAS BEEN CHARGED. I HAVE RETURNED THE PRODUCT EACH MONTH WITH REFUSED WRITTEN ON THE PACKAGE. I HAVE NOT KEPT ANY OF THE PRODUCT BUT I HAVE BEEN CHARGED FOR IT FOR ALL 4 MONTHS. I WANT MY ACCOUNT CREDITED FOR THE FOUR MONTHS I WAS BILLED FOR PRODUCT THAT WAS RETURNED. WHEN I CONTACTED THEM BY PHONE THEY WERE VERY UNCORROPERATIVE. CAN YOU HELP ME GET THIS SETTLED AS THIS COMES TO OVER $300.00 I HAVE BEEN CHARGED FOR NOTHING. I HAVE ALSO TALKED WITH MY CHASE PEOPLE AND HAVE DISPUTED THE CHARGES.
ann May 2, 2009
unsafe diet product
HYDROXYCUT has just been taken off the market by the FDA because of possible liver damage. PURE ACAI BERRY diet supplement contains the SAME BAD INGREDIENT! It contains HYDROXYCITRIC ACID. DON"T USE THAT PRODUCT. Aside from Advanced Wellness' unethical business practices, their product CAN BE DEADLY!!!
sandy orourke April 28, 2009
returned all junk and want all my money back and stop sendiing nshit they owe me 300.00
was going to try it and before i recieved it someone else told me it was a waste so i immediatly sent it back unopened they continue to msend me more annd are taking money from my acc. monthly i want my $ all back and stop sending the shit.
wickham April 25, 2009
Billing for trial product
I ordered a "trial product for $11.99 Can. & have been billed twice for over $100.00. & haven't received any thing else, & didn't order anything> The trial product hasn't worked for me! Want answers from this company NOW!
Lauradh57 April 23, 2009
unfair charges
Tried the trial and called to cancel. They were not too thrilled to cancel and played dumb to my call and the reason. They said they would call back in 24 hrs with a confirmation. I was busy for 4 or 5 days and then I called them back. I got charged anyway and then 2 weeks later got charged again. I have a cancellation # and still had to fight with the out of the country call center. I am appaled that this is allowed to happen over and over. These sites should be monitored. I am going to my local police and see if I can get any help. I am 160.00 in the hole! Laura Hill
Nancy April 20, 2009
Continuos shipments and charges
I ordered this product thinking it would work, especially since they included the names of the Oprah Winfrey Show and Today Show. I tried them and they did not work. I only agreed to the shipping of the free samples. I called the company once I realized that I was charged again and another package arrived. The person I spoke to was not helpful in the least. He told me that he would cancel it for me and that I needed to send the unopened bottle back and they would credit my account. Today I received another bottle. This is $83+ each time. Today when I called again, "John" told me that the computer is slow for me to call back in an hour or call tomorrow. I explained that this was not his money they were playing with, it was mine. When I questioned him where he was located he told me that Advanced Wellness Research was located in Miami, Fl. I questioned him again, where he was located and finally he told me the calls were routed to India. I will be calling to cancel my credit card at the bank. If anyone is reading this and is thinking about ordering this product, DON'T. Same problems with Purtiy 12.
noididnot April 7, 2009
Unauthorized Membership
There ad says for a free 30day trial you just have to pay the shipping and handling, then they send a membership notification to your junk email. By the time they charge your bank account, your 2 week trial period is over and they have nailed you for 78.81 you didnt know anything about.

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