I was working with a sales representative and informed him that I was not pleased with the results of my ad over the years and wish to change advertisement and possibly even terminating my paid advertisement with at&t. He insisted on meeting with me and told me he would contact my front desk receptionist to make an appointment for him to meet with me. He went behind my back and told my front desk manager that I gave her authorization to verbally renew my existing contract. She believed him and now they have a recorded conversation stating... read full review »