I am a Navy veteran who just returned hom from a one year tour to Afghanistan along the Afghani-Pakistani border chasing taliban and Al Qadae insurgents. Today I called Ford Credit to obtain a copy of the document showing I had paid off my loan in 2007 on a 35, 000 Ford Expedition. I have had 3 additional vehicles finance by Ford over the last 20 years. Ford's representative stated that in order to fax me a copy of the payoff verification notice I would have to pay a fee of $17.00!!! How much lower can a company go than to... read full review »