I have been a customer with Cirro Energy for over two years. I called them more than 24 hours ago to have a letter of credit faxed to my new energy company. When I talked to someone yesterday( I have her name but of course noone there has ever heard the name) I was told the letter would be sent within 24 hours. It hasn't I just called and spoke to someone else and was told that they have no record of my call yesterday and he would send another letter. I asked to speak to that department and he said I couldn't, they could only email... read full review »