I also have had a poor repor with the comapny. the salesman dropped the ball and seemed disorganized from the begiining and your pool will not be finished when the contract says it will be. when i called to talk to the owner- joe solana the third, he was extremely rude and sais just take us to court- they did my families pool 25 yrs ago when joe solana sr was around and he was fine. no problems then. generation 3 results in poor attitude and poor referrals now i guess. very diasappointed in the company. wish i researched more than just better business bureau. read full review »