I PHONED MY HUSBAND FROM COSTA RICA AND THE FIRST CALL HAD NO CONNECTION. THE SECOND CALL WAS BRIEF AND DID NOT EVEN LAST 3 MINUTES. WHEN I RETURNED FROM MY TRIP I FIND 2 CHARGES OF $41.92. WHEN I CALLED THE 800 NUMBER THAT WAS ASSOCIATED WITH THE CHARGES. I WAS GREETED BY A RUDE INDIVIDUAL WHO CALLED HIMSELF STEVE. HE EXPLAINED TO ME AS IF I WAS A 5 YEAR OLD THAT I WAS CHARGED THE MINIMUM CONNECTION CHARGE. I EXPLAINED TO HIM THAT I HAD NOT CONNECTED ON MY FIRST ATTEMPT. HE WAS ABLE TO SEE WHAT NUMBERS I CALLED AND WHAT DATE AND TIME. HOWEVER... read full review »