The Scooter Store claims they will give you a free scooter if they cannot qualify you. My brother who has Diabetes and is unable to be mobil could not qualify for a scooter solely because they do not deal with Blue Cross insurance. So doesn't that constitute as not being able to qualify my brother for a scooter? What a joke! My brother's quality of life would improve drastically and his depression would get better if he could be out of the house with his family doing things with them instead of either having to stay home or go and be completely miserable! read full review »