USER REVIEWS (Against JPMorgan Chase)
Chase Credit Card
Chase credit card charged my account with $15 late fee and $1 interest on 7/5. However, our payment was not late, instead, Chase received the payment late. Chase system doesn't receive payments on holidays (7/5 Monday after 7/4 Independence Day), but the system does charge late fees on holidays. We called to try to resolve the issue, Both one representative and one superviser refused to reverse the fees. We believe it is extremely wrong to charge us late fee on a holiday when it is Chase system that failed to receive our payment. And our... read full review »
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