I'll make this short because I don't have days to spend on this. We have had nothing but problems out of these people, including taking money of of my credit card before the free 30 day trial, and when we received the jack it would not install, then I contacted the online chat and spent over three hours trying to get it to work ! It never would and also done damage to my computer that can't be fixed!! we tried to return the jack and they said they had no record that we even existed or placed and order and refused to return our... read full review »