No one has contacted me or mailed me even after i have repeatedly mailed them after this. Dear Mrs. Kasinathan: I'm sorry that your stroller was damaged when you and your family traveled with us. Some items to be checked as baggage for a flight are not able to withstand normal handling and are vulnerable to damage. Included in this category are such things as strollers and car seats, sports items not packed in hard-sided cases, electronic equipment, previously damaged baggage, unsuitably packed or overpacked baggage, boxe... read full review »