"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Napoleon)

Priceline
Napoleon July 26, 2010
I recently booked a hotel through priceline. I had to leave early due to a funeral and the hotel assured me that I would get a refund. The hotel informed me at checkout that they only charged priceline.com for the nights that I stayed at the hotel. When I called priceline, they admitted that the hotel was correct, but they would not refund my money because it was their "company policy to issue no refunds." I know now that they put this in fine print on their site, but I think it is unethical and a bad business policy to keep... read full review »
Filled under: Automotive Location: United States

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