"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Thomas M Fiedler)

Charbroil
Thomas M Fiedler July 27, 2010
On 6/7/10 I ordered a replacement thermostat for my Charbroil electric Patio Grill. I used it about 3 times and last night it just stopped. I called customer service and was told that when I ordered the thermostat I had to also order a replacement heating element or it would short the thermostat out--which it did. They said they had known about this issue from '09 but it was not noted anywhere on their web site when ordering the part. Had I known that I needed to order both parts I would not have ordered the thermostat in that the cost of... read full review »
Filled under: Services Location: United States

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