My wife bought me a watch winder and the on-line description was not clear as to how it operates. It turns out their model is not compatible with my brand of automatic watch. It was returned with all boxes, instructions, plastic wrap, etc., in other words in perfect condition. The original cost was $85.00 but my resulting refund, after a very convoluted return process, was $43.00. They kept over $41.00 ! Their lame excuse was to quote their return policy, buried in their web site and one that leaves many items relating to returns completely... read full review »