I moved to a new address and had my service transferred. A friend stayed at my new place while the technician installed the service. The nitwit technician put black cable wires over every door frame in my place. My walls are pastel colored and the door frames are white. Why would any thinking person put black wire in ANY home? I called customer service and complained. I was told that I had two options: buy my own wire and have them install it which will cost $75 or cancel my service and pay a $300 termination fee. I told them they were crook... read full review »