I turned in a claim on 06/25/2010 regarding my dryer making horrendous grinding sounds. A local service technician came out on 07/02/2010 and said the main bearing assembly was shot and needed to be replaced. On 07/16/2010, I called the local technician and asked about the status of the parts ordered. He said that he had not received them, and asked me to call Lowe's. I called Lowe's and they told me that they were escalating the claim to a resolution because of the time that had gone by since the initial call. In 3 to 5 days, we... read full review »