I purchased faucets online from eFaucets.com on May 23. I found out from my plumber that I would not be able to use the faucets I purchased, so I refused the order when they were delivered and notified eFaucets of same (on hold just to get to customer service for 15 minutes). They said I would be charged up to a 25% restocking fee for refusing the shipment. While horrified, I double-checked the paperwork and realized the order confirmation said exactly that. Nearly two months later, I had yet to be reimbursed, so I called them, and after 30... read full review »