After researching cleaning services on line, I called Debbie and asked her (among other things) about the negative reviews on Citysearch. She went into great detail explaining to me that they were posted by her ex-partner who stole a lot of her clients blah blah blah. It all sounded believable and I agreed to hire her. They were to arrive the following Monday at noon and I emphasized I had to leave by 3;30. The next day I called her again to make sure that my 2 area rugs wouldn't cost extra. No return phone call. Ever. So I called... read full review »