I entered into a service contract with East Coast Mechanical on 07/12/2010. The contract covers labor and parts for all appliances stated in the contract. A week or so later I called East Coast Mechanical for a repair to my refrigerator. The serviceman came and fixed it but said he needed to order a part. Two days later I received a call from a company representative informing me that there would be a charge for the part even though parts are covered under the contract. I told her that I did not want to pay for a part that should be covered... read full review »