Wow, where to start. This company has been absolutely awful to deal with. Ordered merchandise on 6/27. My credit card was charged for the merchandise on 6/28. We followed up numerous occasions and finally received merchandise on 7/15. Immediately opened box and tried to install. However, merchandise was damaged. Within 30 minutes of delivery on 7/15/2010, I contacted customer service to let them know the merchandise was damaged. Then began the headache of getting the merchandise returned. They wanted pictures of the box and we got the... read full review »