i will no longer be giving sears portrait my business. three times i have tried to book an appointment to take pictures and every time i recieved a phone call with an excuse as to why they were unable to keep the appointment. they did offer to switch my appointment times BUT i do have other things going on in my life and cannot work my schedule around just because they cannot conduct their business properly. i have been dealing with sears portrait studio in va for years and have never experienced this lack of customer service, that is until... read full review »