I bought a Garmin global positioning system (GPS) that didn't work properly. I was referred to a web site that supposedly had a team of experts available to help in such cases. The deal was that I would describe the problem and the level that I was willing to pay when and if the problem was solved to my satisfaction. The levels were $18 and two more, something like $28 and $38. I indicated the $18 level and gave my charge card number. I was calling Friday, July 2, 2010. In short, the problem was NOT solved and the answers given were not... read full review »