they tried to charge me several times for nfl sunday ticket without my consent. i spent hours on the phone trying to work it out multiple times. they would not credit the money back to my credit card and instead kept it and i had to work it off my bill. they said there were no options. here is how i dealt with direct tv: -skip calling them initially.. too aggravating - you'll spend hours like i did. -followed them on twitter first and then announced my complaint with them regarding unauthorized charges on the general twitter... read full review »